Here’s a good Sunday morning read.
Thomas Hawk did an online customer service chat with “Carol” at Wolf Camera regarding the shipping status of his pre-ordered Canon 5D Mark II. He didn’t let’em off easy with his questions and elicited some funny responses from Carol re: Apple vs. Microsoft; Canon vs. Nikon; and Sausage vs. Bacon.
This is very revealing. Rater, more revealing about Thomas Hawk and how he sees photography than about the customer service, which we all knew about anyway.